domingo, 25 de noviembre de 2012

Effective Communication

Communication is not an easy task (says B. Scott Parsowith) because; 

Something said doesn’t mean it was said correctly Something said correctly doesn’t mean it has been heard Something heard does not mean it was understood Something understood does not mean it has been agreed upon Something agreed upon does not mean it has been applied Something applied doesn’t mean it has been continually practiced.” 
Suggestion to improve communication: 

By speaking slowly it helps you to choose the appropriate words and allows the other person to process what you are trying to say.

Speak loud and clear, and avoid the use of acronyms. Though acronyms may be common to you, it may not be the same for others or they may even have different meanings. 

Listen and be open-minded. The difference between hearing and listening, is trying to understand others points of view. 

Listening in silence and allowing others to share their view, is an essential part of communication. At times it may be required to encourage people to share, while at other times a person may need to be directed to be more precise.

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